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Rental questions

Everything to know before you drive.

Exact requirements can vary by vehicle. Our team confirms the final terms for your selected car before booking.
What documents are required?+

Tourists generally need a passport, valid home-country driving licence and, depending on the issuing country, an international driving permit. UAE residents need an Emirates ID and UAE driving licence.

What is the minimum driver age?+

The standard minimum is generally 21 years, while certain high-performance models may require an older driver or additional experience. We confirm this for the chosen vehicle.

Is a security deposit required?+

Deposit requirements vary by vehicle, rental duration and customer profile. Ask for the exact no-deposit or deposit terms before confirming.

Can the car be delivered to my hotel or airport?+

Yes. We arrange delivery and collection at hotels, airports, residences and business locations across Dubai. Other Emirates are available by arrangement.

What is included in the rental price?+

Your confirmation specifies the vehicle, rental period, standard mileage allowance and applicable insurance. Fuel, Salik, traffic fines, parking and additional mileage are handled under the rental agreement.

Can I drive outside Dubai?+

Travel within the UAE may be permitted according to the vehicle and agreement. Tell us your itinerary before booking so the correct terms can be confirmed.

What payment methods are accepted?+

Available payment methods are confirmed with your booking and may include card, bank transfer or cash depending on the rental.

Can I extend the rental?+

Extensions depend on availability and must be agreed before the original return time. Message the team as early as possible.

What happens if I receive a traffic fine?+

Traffic fines, Salik and related administrative charges are handled according to the signed rental agreement and may be billed after the rental.

Do you offer monthly rentals?+

Yes. Weekly and monthly packages can be prepared for selected vehicles, with pricing based on duration, mileage and availability.